:root{--bg: #f6f2eb;--card: #fffcf7;--card-soft: #f2ece2;--text: #111827;--muted: #4b5563;--accent: #0f172a;--link: #b43727;--line: #e5e7eb}*{box-sizing:border-box}html,body{margin:0;min-height:100%}body{font-family:Plus Jakarta Sans,Segoe UI,sans-serif;background:var(--bg);color:var(--text);display:flex;flex-direction:column;min-height:100vh}.page-shell{flex:1;display:grid;place-items:start center;padding:1.2rem}.policy-card{width:min(860px,100%);background:var(--card);border-radius:20px;padding:clamp(1.4rem,4vw,2.2rem);box-shadow:0 18px 38px #11182724}h1{margin:0;font-family:Manrope,Segoe UI,sans-serif;font-size:clamp(1.8rem,5vw,2.5rem);letter-spacing:-.02em;line-height:1.08}h2{margin:1.7rem 0 .4rem;padding-top:.75rem;border-top:1px solid var(--line);font-family:Manrope,Segoe UI,sans-serif;font-size:1.2rem;letter-spacing:-.01em}p,li{color:var(--muted);line-height:1.65;font-size:1rem}strong{color:var(--text)}.lead{margin:.85rem 0 0;font-size:1.05rem}a{color:var(--link);font-weight:600;text-decoration:underline;text-underline-offset:2px;border-radius:4px}a:hover{text-decoration-thickness:2px}a:focus-visible{outline:3px solid rgba(180,55,39,.45);outline-offset:2px}ul{margin:.5rem 0 0;padding-left:1.2rem}li{margin:.25rem 0}.steps{margin:.7rem 0 0;padding:0;list-style:none;counter-reset:step;display:grid;gap:.75rem}.steps>li{position:relative;counter-increment:step;background:var(--card-soft);border-radius:14px;padding:.95rem 1.1rem .95rem 3.2rem;margin:0}.steps>li:before{content:counter(step);position:absolute;left:.85rem;top:.9rem;width:1.75rem;height:1.75rem;display:grid;place-items:center;border-radius:999px;background:var(--accent);color:#fff;font-family:Manrope,Segoe UI,sans-serif;font-weight:800;font-size:.95rem}.steps .step-title{display:block;margin:0 0 .2rem;color:var(--text);font-family:Manrope,Segoe UI,sans-serif;font-weight:700;font-size:1.02rem;letter-spacing:-.01em}.steps p{margin:0}.callout{margin:.7rem 0 0;border:1px solid var(--line);border-left:4px solid var(--link);border-radius:14px;padding:1rem 1.15rem;background:#fff}.callout p{margin:0}.callout p+p{margin-top:.55rem}.callout .email{font-size:1.05rem}.back-link{margin-top:1.8rem;display:inline-block;text-decoration:none;color:#fff;background:var(--accent);border-radius:999px;padding:.7rem 1.2rem;font-weight:700;font-family:Manrope,Segoe UI,sans-serif}.back-link:hover{text-decoration:none}.back-link:focus-visible{outline:3px solid rgba(15,23,42,.35);outline-offset:3px}