Privacy Policy for ZachCRM

1. Overview

ZachCRM ("we", "our", or "the app") respects your privacy and is committed to protecting your information. This Privacy Policy explains what data we collect, how we use it, and your rights.

2. Information We Collect

We collect the following types of information:

Account Information
Name and email address (via our authentication provider)

Customer Data (CRM Data)
Information you enter into the app, including contact details, notes, and other business-related data

Google and Third-Party Integration Data

If you choose to connect integrations, we may access:

• Email sending permissions (to send emails on your behalf)
• Calendar data (to create, view, and manage events)
• File access (limited to files you explicitly use with the app)
• Address data (via autocomplete services)

Voice and AI Processing Data

• Audio input (if you use voice features)
• Transcribed text and generated content

3. How We Use Your Information

We use your data only to operate and provide the features of ZachCRM as requested by you.

This includes:

• Operating the CRM system
• Sending emails on your behalf
• Creating and managing calendar events
• Processing and organizing your data within the app
• Providing AI-powered features such as transcription and content generation

We do not access, analyze, or use your data for training, profiling, or improving our services beyond what is necessary to deliver the functionality you initiate.

We do not use your data for advertising and do not sell your data.

4. Data Sharing

We do not sell your personal data.

We only share data when necessary to operate the service, including:

• Authentication services
• Cloud hosting and database infrastructure
• AI processing services
• Connected integrations (such as email, calendar, storage, and address services)

These services process data only as needed to perform the requested functionality.

5. Data Storage and Security

Your data is securely stored using cloud infrastructure with restricted network access and access controls.

We implement reasonable administrative and technical safeguards to protect your data from unauthorized access, use, or disclosure.

6. Data Retention

We retain your data only as long as necessary to provide the service.

• You may delete individual records at any time
• You may delete your account, which will permanently delete your data

7. Your Rights

You have the right to:

• Access your data
• Update your information
• Delete your data
• Delete your account and all associated data

8. Third-Party Data

ZachCRM allows you to store information about other individuals (such as contacts). You are responsible for ensuring you have the right to collect and use that information.

9. Google API Data Usage

ZachCRM's use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We only use Google user data to provide user-facing features and do not use it for advertising or sell it to third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

11. Contact

If you have any questions about this Privacy Policy, you can contact us at:
admin@zachcrm.com