Delete Your Account & Data

You can permanently delete your ZachCRM account and all associated data at any time. Deletion is self-service from inside the app. If you can no longer sign in, use the email fallback below and we'll take care of it for you.

Delete your data from the app

If you can still sign in, this is the fastest way to remove everything:

1. Step 1 — Delete your CRM data

   Sign in at app.zachcrm.com, go to Settings → Account → “Delete My Data”, and follow the confirmation steps. This permanently deletes all of your CRM data.

2. Step 2 — Remove your login

   To also remove your login, delete your account from your account profile (powered by Clerk) after your data has been deleted.

Can't sign in? Request deletion by email

If you no longer have access to the app, we'll verify your identity and delete everything on your behalf.

What gets deleted

When your account is deleted, we permanently remove all personal and CRM data associated with it, including:

• Contacts and households
• Transactions
• Tasks
• Notes
• Files and attachments
• Templates

What we retain

Nothing. Once your deletion is processed, ZachCRM does not keep any of your personal or CRM data. We do not retain your records for accounting, marketing, analytics, or any other purpose.

The only remaining copies exist temporarily in our encrypted, access-restricted backups, and those are purged on the schedule below.

Deletion timeline

• Within 30 days — your account and all associated data are permanently deleted from our active systems.
• Within an additional 90 days — any residual copies in encrypted backups are fully purged.

Questions?

If you have any questions about deleting your account or data, contact us at admin@zachcrm.com.